Data Protection

Livezx Privacy Policy — Your data is secure

Entrusting us with your personal data means we take full responsibility for protecting it. livezx's Privacy Policy is completely transparent and written in plain language.

Updated: January 2026
SSL Encrypted
Written in Bengali
No Data Sales
256-bit Encryption
Privacy Guaranteed
Your Rights

How We Protect Your Data

The 6 Core Pillars of livezx's Privacy Policy

🔒
Encryption

AES-256 Data Encryption

All your personal data is protected with AES-256 encryption. Our website and app use SSL/TLS technology, which prevents third parties from reading your data during transmission.

🚫
No Data Sales

Your data is never sold

Livezx does not sell or rent your personal data to any third party. Sharing your data with advertising companies is strictly prohibited under our policy.

🎯
Minimal Collection

Only Essential Data

We only collect data that is strictly necessary to manage your account and deliver our services. We do not collect excessive or irrelevant information.

⏳
Retention Limits

Deletion After a Set Period

Your data is never kept longer than necessary. After account closure, all data is deleted within a defined period unless retention is required by law.

👁️
Transparency

Where Your Data Goes

We are fully transparent about what data is used and why. Whether it is payment processing, KYC verification, or support — the purpose is always clear.

⚖️
Your Rights

Right to Access & Erasure

You have the right to view, correct, and request deletion of the data we hold about you. Contact support at any time to exercise these rights.

Why We Collect Each Type of Data

A quick overview of what data livezx collects and how it's used

Data Type Purpose Third-Party Sharing Retention Period
Name and date of birth Account Registration & Verification No 5 years after account closure
Email address and phone number Communications & Security Alerts No For as long as your account remains active
National ID / Passport KYC Verification KYC Partners Up to the legal requirement
Payment Information Transaction Processing Payment Gateway 7 years after the transaction
Login & Device Information Security & Fraud Prevention No 90 days
Betting history Account Records & Dispute Resolution No 3 years after account closure
Cookies & Browsing Data Session Management & Improvement No At session end or after 30 days
📋 Summary: livezx takes your privacy seriously. We collect only what's necessary, never sell your data, and never use it for purposes you haven't consented to.

Introduction & Scope

This Privacy Policy ("Policy") applies to the livezx platform — including the livezx.click website and its mobile app. By registering with or using livezx, you agree to this Privacy Policy.

We understand how sensitive your personal data is. Online gaming and betting platforms require you to share financial and identity information, which is why security is our top priority. This policy is written in plain English to ensure all users can easily understand it.

This Privacy Policy is built in accordance with international data protection standards and the Curaçao eGaming regulatory framework.

What Data We Collect

Livezx collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly

  • Name, date of birth, nationality — collected at registration.
  • Email address and mobile number — for communication purposes.
  • Copy of national ID or passport — for KYC verification.
  • Mobile Pay/Nagad number or bank account — for payment processing.
  • Messages or complaints submitted to support.

Automatically Collected Data

  • Login time, date, and IP address.
  • Device, operating system, and browser information.
  • Logs of which pages you visited and how long you spent on them.
  • Transaction and betting history.
  • Cookie and session data.
📌 Please Note: We never store your full payment card number or PIN. Payment details are sent directly to an encrypted gateway.

How your data is used

Livezx uses the data it collects solely for the specific purposes outlined below. Your consent will be obtained before any other use.

  • Account Management: Registration, login, and password reset.
  • KYC & AML Compliance: Identity verification and anti-money laundering.
  • Payment Processing: Processing deposits and withdrawals.
  • Customer Support: Issue resolution and complaint handling.
  • Security: Detecting and preventing fraud.
  • Legitimate Communication: Important updates and security alerts.
  • Service Improvement: Enhancing the overall user experience.

If we wish to use your data for marketing purposes, we will ask for your consent separately. You may opt out of marketing emails at any time.

Who Your Data Is Shared With

Livezx does not sell your information to third parties. In limited circumstances, necessary data may be shared with trusted partners.

Who We Share With & Why

  • Payment Providers: Mobile Pay, Nagad, Rocket — to process transactions.
  • KYC Service Provider: To complete identity verification.
  • Fraud Detection Service: To prevent fraud.
  • Legal Authorities: By order of a court or regulatory authority.

Every third-party partner is contractually bound to uphold our privacy standards. They receive data solely for a specific purpose and may not use it for anything else.

🔐 Important: livezx never shares your personal data with advertising companies, data brokers, or social media platforms.

Data Protection Measures

Livezx applies industry-leading security measures to protect user data — covering not just technical controls, but organizational-level safeguards as well.

Technical Safeguards

  • Data storage with AES-256 encryption.
  • All data transmissions are secured with TLS 1.3.
  • Two-Factor Authentication (2FA).
  • Regular security audits and penetration testing.
  • 24/7 security monitoring at our data centers.

Organizational Safeguards

  • Only authorized personnel have access to user data.
  • All staff are bound by confidentiality agreements.
  • Users will be notified within 72 hours in the event of a data breach.

Cookie Policy

Livezx uses cookies to manage your session, ensure security, and improve your experience on the site. Cookies are small text files stored in your browser.

You can disable optional cookies from your browser settings. However, disabling essential cookies may affect how the site functions.

Your Data Rights

As a livezx user, you have full control over your personal data. You can exercise the rights below at any time.

Right to Access

To find out what information we hold about you, submit a request to our support team. Full details will be provided within 30 days.

Right to Correct Your Data

To correct inaccurate or outdated information, please contact our support team. Changes to KYC-verified details will require re-verification.

Right to Erasure

Upon account closure, you can request deletion of any data we hold beyond what is legally required.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes — particularly for marketing communications.

Right to Data Portability

You can request an export of the information we hold about you in a machine-readable format (CSV/JSON).

Right to Lodge a Complaint

To report a violation of our privacy policy, contact support or notify the relevant authority.

Children's Privacy

Livezx is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered, their account will be closed immediately and all collected data will be deleted. If you believe your child has created an account, please contact support.

👪 For Parents: If your child has created an account on this platform, please email support@livezx.click immediately. We will take prompt action.

International Data Transfers

Livezx is an international platform. Your data may be stored or processed in countries with data protection laws that differ from those in Bangladesh.

Regardless of where your data is transferred, livezx ensures the same standard of protection is maintained. Standard Contractual Clauses (SCC) are used for all international data transfers.

  • Our data centers comply with the international ISO 27001 security standard.
  • The same level of protection is ensured for data transferred to third countries.
  • For questions about data transfers, please contact support.

Privacy Policy Updates

Livezx may update this Privacy Policy from time to time. If significant changes are made, you will be notified in advance via your registered email or an in-app notification.

  • The date of any changes can be found in the "Last Updated" section at the top of the page.
  • At least 7 days' notice will be given before any major changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • To request a previous version, contact support.

Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

📧 Email: support@livezx.click
⏱️ Response Time: Usually within 24–48 hours
🌐 Language: Responses provided in Bengali and English

We may need to verify your identity before processing your request, to confirm that the right person is asking for the data.

Your Privacy Questions Answered

No, never. livezx does not sell or rent your personal data to any third party. This is a core principle, and it is a commitment we will not break under any circumstances.

Retention periods vary by data type. KYC and payment data is kept for 5–7 years to meet legal requirements. General account data is deleted within a set period after account closure.

Yes. We protect your data using AES-256 encryption, TLS 1.3 protocol, and regular security audits — meeting the highest industry security standards.

Yes, you have the right to request deletion of your data. However, data we are legally required to retain — such as KYC and financial transaction records — may not be immediately removable. Please contact support.

In the event of a data breach, we will notify affected users at their registered email address within 72 hours. A notice will also be posted on the site, and immediate steps will be taken to resolve the issue.

Start gaming in a safe environment

Your data is fully protected — register with livezx today and play with complete peace of mind

বাংলা